Question 1

Why Should I book in advance?

Accepted Answer

Our Private transfer service is an on-demand service, therefore we recommend you to book to guarantee you a shuttle waiting for you at your arrival or at your departure time. We recommend you to book at least 24hours in advance. Nevertheless, we will do our best to accommodate any last minute request.

Question 2

Which places do you pick-up and where do you transport?

Accepted Answer

We provide transport to and from : DISNEYLAND PARIS,AIRPORT CDG,AIRPORT ORLY,AIRPORT BEAUVAIS and PARIS GARE DU NORD We also propose excursions to DISNEYLAND PARIS , AIRPORT ORLY, DISNEYLAND PARIS, AIRPORT ORLY etc... You can also have a customized journey. Please check for prices with our reservation service and make a reservation.

Question 3

Where do I find the Taxi when I arrive?

Accepted Answer

Our driver will be waiting for you at the customs exit, holding a board with your name written on it. If you don't see the driver, please contact us on : +33 75 82 87 87.

Question 4

How can I contact your office when I arrive in the airport?

Accepted Answer

You can contact our office to the following number if needed : Contact: +33 75 82 87 87. E-mail : contact@pariscabservice.eu

Question 5

How long will it take to get to my hotel or Terminal?

Accepted Answer

From/To PARIS and AIRPORT ORLY it may take between 45 to 60 minutes, depending on the traffic, unforeseen events and your destination/pick-up place. From/To AIRPORT ORLY, the travel time is around 90 minutes

Question 6

Will the Taxi take me directly to my terminal? To my hotel?

Accepted Answer

Yes. Since we only provide private Taxi services, in which you will be the unique client, we will drive you directly to your destination. Please check the rates for this service here

Question 7

What can be done if my arriving flight is delayed?

Accepted Answer

If your flight is delayed, as soon as you land, if you dont see our driver please contact our office to the following number : +33 75 82 87 87. We always check flight schedules and we may already be aware of the delays. If the Taxi scheduled for you had already left, we will send you another. As we have several Taxi working, you may only will have to wait a few minutes.

Question 8

Comfort of our Taxi

Accepted Answer

Our Taxi latest model, air-conditioned and non-smoking. All of them can comfortably seat 8 or more adults, with luggage.

Question 9

Does it cost extra for luggage?

Accepted Answer

The luggage handling and transport is free of charge, so there will be no extra cost.

Question 10

Do I receive a confirmation when I book?

Accepted Answer

Yes, you will receive a confirmation by mail immediately after your reservation, with all the details regarding your meeting point and with our phone number. Please contact us if you didnt receive your email. Please feel free to contact us if you have any questions.

Question 11

How far in advance can I change/cancel my reservation?

Accepted Answer

You need to cancel or change your reservation 24hours before your arrival time.

Question 12

My pick-up time seems too early. Can I reschedule it?

Accepted Answer

For international flights, we have to schedule the pick-up time 3 hours before the flight. We can reschedule your pick-up time, but we cannot be held responsible for any delays occurred by client-requested changes.

Question 13

My pick-up time is schedule for 3 hours prior to my flight. Is this sufficient time for an international flight?

Accepted Answer

For security reasons, international flights require a 2-hour check-in prior to boarding. As Paris is a town with a lot of narrow streets and traffic jams that requires one-hour-time to secure your flight. Therefore, your pick-up time will be 3 hours before your flight time.

Question 14

A group of us are arriving/departing to/from different terminals/locations, but we want to all ride in the same Taxi. Is this possible?

Accepted Answer

Since all of you are arriving at the same time, you have to make one reservation, under one name providing us with all the details needed for picking you up at the airport. While departing, please make the reservations under one name and one time, providing us the details of pick-up places. Or you can call or email us the details and we will create the bookings necessary.

Question 15

Do you provide car seats for children under 3?

Accepted Answer

We provide car seats for children under 3 free of charge. Please state your requirements while making your reservation or contact us if you need to add it to the reservation. Please indicate the child's age in order to have the correct type of baby seat.

Question 16

How much should I tip the driver?

Accepted Answer

It is entirely at your discretion whether you wish to tip the driver.

Question 17

How can I do the payment?

Accepted Answer

Cash : only in Euros Cheques : only issued by banks located in France Online payment : At the moment we only accept PayPal payments.

Question 18

Is the on-line payment safe?

Accepted Answer

We only accept PayPal payments. Which is very safe.

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